- info@hoteliklondonresidency.co.in
- +91 40 67285777 | +91 40 66625555 | +91 77802 86673 | +91 88860 00886
At Hotel IK London Residency, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or stay at our hotel. Please read this policy carefully to understand our practices regarding your personal data.
Personal Information: When you make a reservation, register on our website, or check-in at our hotel, we may collect personal information such as your name, address, email address, phone number, payment information, and identification details.
Booking Information: Details of your reservation, including arrival and departure dates, room preferences, and special requests.
Website Usage Data: Information about your interactions with our website, such as IP address, browser type, pages viewed, and the dates and times of your visits. This data is collected using cookies and similar tracking technologies.
Communication Data: Records of your communications with us, including emails, phone calls, and messages.
To Provide Services: To process your reservations, facilitate check-ins, and provide the services you request during your stay.
To Improve Our Services: To understand how our guests use our services and to make improvements to our hotel, website, and offerings.
Marketing Communications: To send you promotional offers, newsletters, and information about our services that may be of interest to you. You can opt-out of receiving marketing communications at any time.
Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
Legal and Security Purposes: To comply with legal obligations, protect our rights and interests, and ensure the safety and security of our guests and property.
Service Providers: We may share your personal information with third-party service providers who assist us in providing services, such as payment processing, IT support, and marketing. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.
Access and Correction: You have the right to access and update your personal information. You can review and update your information by contacting us directly.
Data Portability: In certain circumstances, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
Objection and Restriction: You may object to or request the restriction of processing your personal information under certain conditions.
Withdrawal of Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.
Our website uses cookies and similar technologies to enhance your user experience and collect information about your usage patterns. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the date of the latest revision. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.
